Heat Pump Repair
Heat Pump Repair for Heating and Cooling Problems
Heat pumps work harder than any other HVAC system because they run all year. When one starts icing over, blowing cold air in winter, or getting stuck in one mode, we can track down why.
We repair ducted and ductless heat pumps from all major manufacturers throughout Cape May County.
- NJ Master HVACR License #19HC0023690
- Based in Cape May Court House
Problems unique to heat pumps
Unlike an AC, a heat pump reverses its refrigerant flow to heat in winter, and periodically defrosts its outdoor coil. That adds components (a reversing valve, defrost control board, and outdoor temperature sensors) that can fail and cause symptoms an AC technician might misread.
A heat pump that’s low on refrigerant or has a failing defrost system will often lean on its backup electric heat strips without you noticing until the electric bill arrives. We check that the system is actually heating with the heat pump, not just the backup.
Heat pump diagnosis and repair
- Step 1
Check both modes
We test heating, cooling, and defrost operation.
- Step 2
Pressure and electrical tests
Refrigerant charge, valves, capacitors, and controls.
- Step 3
Clear pricing
Repair cost and options presented before work starts.
- Step 4
Verify performance
Confirm the heat pump is carrying the load, not the backup heat.
Why choose Conlow
Heat pump specialists
We install heat pumps regularly and understand their controls.
Backup heat checks
We make sure electric strips aren’t silently running up your bill.
Coastal corrosion awareness
Salt exposure is a common cause of coil and fan failures here.
Ducted and ductless
One contractor for every type of heat pump.
Heat pumps we repair
- Ducted split heat pumps
- Ductless mini-split heat pumps
- Dual-fuel systems
- Packaged heat pumps
- All major brands
Need Heat Pump Repair in Cape May County?
Talk directly with a licensed technician. Call or text and we'll get you on the schedule.
Heat Pump Repair questions
Is some frost on my heat pump normal?
Yes, light frost in winter is normal and the system defrosts itself periodically. A thick block of ice that stays for hours means something isn’t working.
Why is my electric bill so high in winter?
If the heat pump isn’t keeping up, the backup heat strips take over, and they use far more electricity. Low refrigerant, a defrost problem, or incorrect thermostat settings are common causes.
What’s the steam coming from my outdoor unit?
That’s normal during a defrost cycle. The melting frost evaporates as steam. It should stop within a few minutes.
Should I pour hot water on an iced-up heat pump?
Please don’t. It can damage the fins and refreeze. Switch the system to emergency heat and give us a call.
Related services
Serving Cape May County
We work throughout the county, including:
Get In Touch
Schedule a repair visit
Describe what your system is doing and we’ll get a technician out to diagnose it. You’ll get a price before any repair work starts, plus $50 off your repair.
- Call Us609-846-3446
- Emailconlowhvac@gmail.com
- LocationCape May Court House, NJ 08210
- SchedulingCall or text for availability
Ready to get started? Call or text us today.
Speak directly with our team for a fast, no-obligation quote. Call or text and we'll let you know our next available time.
Prefer email? conlowhvac@gmail.com